If your order is still marked as Pending after completing your payment, please don't worry—this is a normal part of our order processing system. The verification process can take up to 6 hours to complete, during which time our payment processor ensures that everything is legitimate and secure.
In most cases, the processing only takes a few minutes (around 2 minutes), but sometimes it requires additional time. Once the payment is successfully verified, your order status will automatically change from Pending to Active, and you'll receive your subscription details by email instantly.
It’s important to note that there’s no need to contact us if your order is still pending—this is a normal process, and your order will be activated automatically once it’s finished. For more information about order processing times, feel free to check this article:
Order Processing
However, if you have any further questions or concerns, don’t hesitate to:
- Open a support ticket in your client area.
- Contact us via Signa for immediate assistance.
Our team is always here to help and ensure you have the best experience possible!
Need Help?
Our support team is available on Signal: Contact Support.
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